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Section: Family Support

Subsection: Places to go

Theme Parks

A range of theme parks offering concessions

Whilst we can’t list everywhere you can visit we thought it would be helpful to let you know of popular places to go with your family particularly where there are concessions for those with a disability.

  • Legoland: A theme park in Windsor, Berkshire. It is run by the Merlin group and there are some concessions for children with a disability or additional need. A carer can get free entry when accompanying a visitor with a disability. This applies to annual pass holders, online tickets or tickets at the gate. To get a free carers ticket you need to visit Guest Services which you can access before entering the park. You will need proof such as a letter of diagnosis or a DLA award letter. The other major concession that Legoland offer to guests with a disability is a ‘Ride Access Pass’. This pass is for those children who have difficulty queuing and it allows the child plus up to3 carers (including siblings) to join the ride at the exit/Q-bot and substantially reduce the waiting time. At the moment you are given a pass with 10 tokens and they will not issue you with another on the same day. Having a disability does not automatically entitle you to a pass and you will need to provide proof which states what the disability is, so a DLA award letter is not accepted. More information can be found on their website

  • Chessington World of Adventures: A theme park and zoo. Concessions for Chessington are similar to Legoland as they are owned by the same group but the process is different. Carers can also get free entry when accompanying a child with a disability this will need to be collected from the advance ticket collection kiosk at the entrance and is available even if the other tickets have been purchased online. The Ride Access Pass is obtained from Adventurer’s Services inside the park. You must either bring a letter with you that details the disability or visit their website at least 24 hours prior to your visit and fill in a registration form and attach proof of the disability. This at least means you don’t have to take any important letters with you on the day. More information can be found at their website

  • Thorpe Park: A theme park for older thrill seekers in Surrey. Thorpe Park offers a concessionary rate for guests with a disability and one helper, these tickets are not available to purchase online and proof will be required. Prices may vary so check the website for details. A Ride Access Pass is available for those that have difficulty queuing and proof which states the nature of the disability and why it results in problems queuing must be shown. The Ride Access Pass is for the guest and one helper over the age of 14, there is currently no limit on the amount of rides this can be used on, although that may vary so do check the website

Related subsections

Family Support - Holidays