Contact Us
Portsmouth SENDIASS can provide information, advice and support about education, health and social care. If you believe a child is in immediate danger you should call 999
Our Triage Officers are the first point of call for our service. They provide initial information and advice, making use of our extensive factsheets and signposting to other organisations. Our Advisors have advanced SEND legal training and so more complex or in-depth queries will be passed to them via our query database.
Do we cover your area?
You can find out by entering the child or young person’s home postcode here.
If the result says Portsmouth City Council, then we cover your area. If it doesn’t, you can Google search your local authority’s SENDIASS and contact them for support.
Referral Details
When you make a new enquiry to our service, we will ask for the following details. Please provide these when referring if you can – to help save time so we can answer your query promptly!
- Parent/Carer full name
- Parent/Carer email address
- Parent/Carer phone number
- Parent/Carer home address and postcode
- Child's full name
- Child's gender
- Child's date of birth
- Child's ethnicity
- Child's home address and postcode if different
- Child's education setting (e.g. name of nursery, school, college)
- Child's needs (e.g. diagnoses, SEN, suspected conditions, disabilities)
- Reason for referral/outline of enquiry
Turnaround Time
You can get in touch with us via any of the methods shown below.
We are experiencing an increasing demand for our service and so we will do our best to get back to you within 5 working days.
If you leave an email or phone message with us, you will be added to the waiting list of people to get back to.
Webchat
Click on the webchat icon to the bottom right of the screen to send us an instant message.
Contact Form
You can use the form below to make a referral or send an enquiry to the team at Portsmouth SENDIASS.
Virtual Drop-ins
Join our drop-in sessions via Zoom every Tuesday 10-11am Term Time. Click for joining details.